The Recycler
  • Ambiente 2025 Masthead
  • Biuromax Masthead web banner March 2024
  • G&G Masthead August 2024
  • Katun Masthead Nov 2024

Zhono offers solution for “Call service.C7900” prompt

November 29, 2021

In its latest “how to” article Zhono explains about a solution for the “Call service. C7900” prompt on Kyocera FS-1800 printers.

Zhono explained that its customers have reported that the Kyocera FS-1800 printer displays the prompt “Call service. C7900” (Figure 1). This indicates that there is a faulty connection between the printer and the cartridge drum unit.

According to Zhono, the main reasons for this are that the drum unit screws are installed incorrectly and/or there is an issue with the chip inside the drum unit. Printer models for these prompts include Kyocera FS-1800/1801/2200/2201/2010/2011.

Zhono offers the following solution:

Step 1: Remove the drum unit and check to see if the drum unit screws were installed correctly. If not, adjust them as necessary. Then, install the drum unit back into the printer. If the prompt “Call service. C7900” still displays, please follow the next step.

Step 2: Replace the drum chip. For more details about replacing the drum chip for Kyocera FS-1800/1801/2200/2201/2010/2011, please watch the video below.

Zhono notes that users should avoid damaging the OPC drum during the replacement process. If the OPC drum is scratched, the printer quality will be affected.  

Categories : Products and Technology

Tags : Error Codes How to Guide OPC drums Zhono

  • Ink Tank No Web advert
  • Static Control June 2022 Big & Bold Ad
  • G&G web advert October 2024
  • IR Italiana Web ad January 2021
  • Apex Web ad Nov 2024
  • TN Core Nov Web advert
  • Cartridge Web Nov Web Banner
  • GM Technology Nov Web Ad
  • Biuromax Nov 2024 Web Ad
  • HYB Web banner Jan 2024
  • Zhono Web ad March 2024
  • denner UK Web Banner Jul 2024
  • PCL Nov Web advert
  • CET Web ad December 2023
  • Mito Web banner June 2024
  • ITP Web ad January 2021
  • Denner Feb 2024 Web Ad
  • denner UK Web Banner Jul 2024
  • Zhono Web ad March 2024
  • Denner Feb 2024 Web Ad
  • PCL Nov Web advert
  • ITP Web ad January 2021
  • HYB Web banner Jan 2024
  • Mito Web banner June 2024
  • CET Web ad December 2023
  • HYB Web banner Jan 2024
  • denner UK Web Banner Jul 2024
  • PCL Nov Web advert
  • CET Web ad December 2023
  • Denner Feb 2024 Web Ad
  • Zhono Web ad March 2024
  • ITP Web ad January 2021
  • Mito Web banner June 2024

The Recycler, Wittas House, Two Rivers, Station Lane, Witney, OX28 4BH, United Kingdom | Tel: +44 (0) 1993 899800 | Fax : +44 (0) 1993 226899
©2006-2023 The Recycler - Terms & Conditions - Privacy Policy including cookie use

Web design Dorset | Websites by Mark