Technical News: Zhono releases guide on Sharp colour copier prompt codes
July 4, 2024
Zhono has released a comprehensive technical guide detailing common prompt codes for Sharp colour copiers.
Printer codes are diagnostic messages that appear on the copier’s display to indicate specific issues or errors that need attention. These codes help users and technicians identify and troubleshoot problems efficiently.
The guide provides in-depth explanations of various prompt codes, their associated messages, and the underlying causes, aiming to facilitate prompt and accurate resolutions to maintain optimal copier performance.
Key highlights from the guide include:
Prompt Codes and Reasons:
Improper cartridge (F2-70(K) / 71(C) / 72(M) / 73(Y))
- Incorrect toner chip version: Using an incompatible toner chip version triggers the F2-70 code for black cartridges.
- Mismatched colour or incorrect position: Incorrect chip installation leads to corresponding prompt codes.
- Repeated serial numbers: Reused or expired chips can cause this error.
Toner chip communication Error (F2-74(K) / 75(C) / 76(M) / 77(Y))
- Hardware or IC burnout: Damaged hardware components can lead to this error.
- Physical chip damage: Issues like poor solder joint contact can trigger the prompt.
Toner supply error (F2-64(K) / 65(C) / 66(M) / 67(Y))
- Insufficient toner: Low toner levels need to be confirmed and addressed.
- Insufficient carrier: Lack of carrier in the developer unit causes ongoing toner flow issues, necessitating carrier addition and initialisation.
Printer overheated (F3-12 / F3-22)
- Overheating: The copier may require cooling down if it prints while overheated.
- Persistent prompts might indicate an overly sensitive sensor, needing professional inspection.
This technical guide serves as a valuable resource for diagnosing and resolving common issues in Sharp colour copiers, ensuring optimal performance and minimal downtime. With Zhono’s expertise, users can now better understand and manage their copiers, leading to improved operational efficiency and reduced service interruptions.
Categories : Products and Technology
