Customer experience technology on the rise

Customer experience technology on the rise

Spending on customer experience technologies will reach $641 billion (€572 billion) in 2022, according to the new IDC spending guide. Worldwide spending on customer experience (CX) technologies will total $508 billion (€453 billion) in 2019, an increase of 7.9 percent...
Ricoh moving to new US HQ

Ricoh moving to new US HQ

Ricoh unveiled its new offices and US headquarters describing that the building was “designed to foster collaboration and aid the company’s goal of delivering exceptional customer experiences”. Ricoh USA, Inc. announced the unveiling of two new facilities,...
Bad tech wastes 1.8 billion work hours

Bad tech wastes 1.8 billion work hours

In June 2019, Insight conducted a new study based on interviews with more than 2,000 UK office workers with results revealing that many firms appear to be struggling to create a digital-first workplace. The study by Insight shows that 80 percent of office workers have...
How HP is reinventing print

How HP is reinventing print

A recent article reveals three ways in which the OEM is “reinventing print for the future workplace.” As Louella Fernandes writes for Quocirca, HP held its Power of Print event in Palo Alto at the beginning of November, celebrating its third anniversary “as an...
Ninestar’s latest releases

Ninestar’s latest releases

The company has released a patented replacement toner cartridges with chip for use in Brother TN-227/247/257 series products. Targeted at the SOHO market, Brother officially released the medium-to-low-end HL-L3210 series colour printers on 15 August 2018. The...