by stefanie | Sep 2, 2022 | World Focus
There is an ever growing demand for used technology, but how do you accurately describe it? Used, refurbished, and remanufactured are all words that describe products like printers, mobile phones, tablets, and printer consumables that are put back on the market....
by stefanie | Jul 11, 2022 | Around the Industry
The Federal Trade Commission is taking action against grill maker Weber-Stephen Products, LLC, for illegally restricting customers’ right to repair their purchased products. The FTC’s complaint charges that Weber’s warranty included terms that conveyed that the...
by stefanie | Jun 7, 2022 | World Focus
On 3 June, the New York State Senate passed a bill, titled “Digital Fair Repair Act”, which relates to the sale of digital electronic equipment; requires original equipment manufacturers to provide diagnostic and repair information. This bill requires OEMs to make...
by stefanie | Mar 17, 2022 | World Focus
MEPs say the “right to repair” must encompass designing products that last longer and can be fixed, as well as labelling to better inform consumers and extending guarantee rights. The European Parliaments Internal Market and Consumer Protection Committee approved a...
by stefanie | Nov 19, 2021 | World Focus
Apple is making parts, tools, and manuals available for its products for individual consumers, starting with iPhone 12 and iPhone 13. Apple announced Self Service Repair, which will allow customers who are comfortable with completing their own repairs access to Apple...
