Opinion: HP’s 15-Minute Phone Support Delay

Opinion: HP’s 15-Minute Phone Support Delay

HP forces customers to wait 15 minutes for phone support—a deliberate move to cut costs? Starting 18 February 2025, HP customers in the UK, Ireland, France, Germany, and Italy will face a mandatory 15-minute wait before they can speak to a human when calling HP...
Sharp unveils new A4 printing solutions

Sharp unveils new A4 printing solutions

The company has announced one monochrome and three new colour printers with advanced security, more sustainable designs and mobile compatibility. Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announced the...
Ricoh profit hit despite sales surge

Ricoh profit hit despite sales surge

Yen weakness and office services growth bolster revenue as printing division struggles. Ricoh reported a decline in profit despite an 8.1% rise in revenue to ¥1.83 trillion ($12.2 billion/ €11.3 billion) for the nine months to the end of December 2024, as...
Kyocera expands A4 ECOSYS portfolio

Kyocera expands A4 ECOSYS portfolio

Kyocera Document Solutions America, Inc. has launched a series of new ECOSYS A4 colour printers and MFPs. These colour printing powerhouses offer companies streamlined workflows and exceptional image quality, enhancing employee productivity in the digital workplace....