by stefanie | Mar 12, 2025 | Around the Industry
A botched firmware update has rendered some HP printers unusable, even with official cartridges. HP users are facing fresh frustration after a firmware update left some of its printers inoperable, displaying error messages that prevent them from using even HP-branded...
by stefanie | Mar 3, 2025 | World Focus
HP considers shifting production to the US, raising questions about tariffs, supply chains, and costs. In a recent interview with Bloomberg, HP Inc. CEO Enrique Lores revealed that the company is considering shifting some of its manufacturing operations to the United...
by stefanie | Feb 28, 2025 | Around the Industry
Faster than a speeding toner cartridge: HP’s about-turn on 15-minute wait time. Last Thursday, The Recycler published an opinion piece on HP’s baffling decision to introduce a 15-minute delay before customers could speak to a human support agent. The same day, HP...
by stefanie | Feb 27, 2025 | World Focus
HP’s latest financial report hides a costly truth—CEO Enrique Lores’ pay packet, buried in 103 pages of corporate optimism, equates to a mountain of toner cartridges. As customers grow weary of restrictive policies and frustrating service delays, could HP’s grip on...
by stefanie | Feb 21, 2025 | World Focus
HP forces customers to wait 15 minutes for phone support—a deliberate move to cut costs? Starting 18 February 2025, HP customers in the UK, Ireland, France, Germany, and Italy will face a mandatory 15-minute wait before they can speak to a human when calling HP...
