by stefanie | Mar 3, 2021 | Around the Industry
On 25 February, John Galgon, individually and on behalf of all others similarly situated, filed a Class Action Complaint against Epson America, Inc. alleging that “Epson’s firmware “updates” act as malware”. In its complaint, John Galgon claims that Epson wrongfully...
by stefanie | Oct 1, 2020 | Around the Industry
The action was first brought by Florida based John Parziale and others on 27 August 2019 this year in the United States District Court for the Northern District of California, HP’s principal place of business and headquarters. The complaint sought to stop HP’s...
by stefanie | Sep 25, 2020 | World Focus
Between January and August this year, five OEM brands issued 707 firmware updates, or which 38 blocked aftermarket products. HP leads the pack when it comes to firmware updates with 282 firmware updates issued between January and August this year. The number...
by stefanie | Aug 12, 2020 | Products and Technology
The latest video series launched by Chipjet gives tips on how to disable the printer cartridge protection feature. When the HP cartridge protection feature is enabled, the cartridge applied to the printer will be “protected” by it permanently and can only be used in...
by stefanie | Jul 31, 2020 | Products and Technology
In response to the recent firmware updates by HP, Chipjet has launched four videos and instructions for consumers to switch off updates. Chipjet has announced the global launch of for informational videos that will guide printer owners to turn off automatic firmware...