Epson faces new firmware Class Action

Epson faces new firmware Class Action

On 25 February, John Galgon, individually and on behalf of all others similarly situated, filed a Class Action Complaint against Epson America, Inc. alleging that “Epson’s firmware “updates” act as malware”. In its complaint, John Galgon claims that Epson wrongfully...
HP gets firmware Class Action dismissed

HP gets firmware Class Action dismissed

The action was first brought by Florida based John Parziale and others on 27 August 2019 this year in the United States District Court for the Northern District of California, HP’s principal place of business and headquarters. The complaint sought to stop HP’s...
HP issues the most firmware updates so far

HP issues the most firmware updates so far

Between January and August this year, five OEM brands issued 707 firmware updates, or which 38 blocked aftermarket products. HP leads the pack when it comes to firmware updates with 282 firmware updates issued between January and August this year.  The number...
Chipjet launches more how-to videos

Chipjet launches more how-to videos

The latest video series launched by Chipjet gives tips on how to disable the printer cartridge protection feature. When the HP cartridge protection feature is enabled, the cartridge applied to the printer will be “protected” by it permanently and can only be used in...