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Fees

Staples hit with class action over deceptive fees

August 20, 2024

Staples faces a class action lawsuit over hidden shipping fees in its AutoRestock program.

FTC takes action to ensure franchisees’ complaints are heard

July 15, 2024

The Federal Trade Commission (FTC) and its staff took a suite of actions to address growing concern about unfair and deceptive practices by franchisors—to ensure that the franchise business model remains a ladder of opportunity to owning a business for honest small business owners.

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