Canon earns recognition from BenchmarkPortal

Canon earns recognition from BenchmarkPortal

Canon U.S.A., Inc. announced its Customer Service Centre has been certified as a Centre of Excellence by BenchmarkPortal for the 12th consecutive year. This award recognises the company for achieving world-class grading across BenchmarkPortal’s Performance Matrix...
Canon India takes its services mobile

Canon India takes its services mobile

Canon India announced the launch of its new mobile applications, Canon Care and Mobile CMP, and WhatsApp services. The company said that its new mobile applications endeavour to strengthen Canon’s prowess in delivering end to end customer support, thereby...
ECI wins Gold Stevie Award

ECI wins Gold Stevie Award

The company was recognised in the Customer Service Team of the Year – Recovery Situation category. ECI Software Solutions announced it has been awarded a Gold Stevie Award in the 2020 Stevie Awards for Sales & Customer Service. The company was recognised in...
Instant Ink confuses customers

Instant Ink confuses customers

Ryan Sullivan shared on Twitter that after he cancelled his $4.99 (€4.50) charge from HP only labelled “Instant Ink”, his printer stopped working. Ryan Sullivan bought a HP printer over a year ago and seemingly unknowingly to him, he subscribed to the HP Instant Ink...
Canon India focuses on customer service

Canon India focuses on customer service

Canon India showcased its service prowess with its Canon Technical Excellence Centre in Noida. Highlighting its knowhow in delivering end-to-end customer support, Canon India shared its plans to further expand its expertise in the customer service domain. Referred to...