by stefanie | May 31, 2021 | Around the Industry
Tech Data has named Amanda Lettmann as Vice President of Global Customer Experience. Tech Data announced that Amanda Lettmann joined the company as the Global Vice President of Customer Experience. The company explained that Amanda will guide the global strategic...
by stefanie | Mar 22, 2021 | Around the Industry
Ricoh USA, Inc. announced that Dr. Marlene Kolodziej has been named a Bronze Stevie Award winner for Woman of the Year in Customer Service category in the 15th annual Stevie Awards for Sales & Customer Service. More than 2,300 nominations from organisations of all...
by stefanie | Jan 8, 2021 | Around the Industry
Canon U.S.A., Inc. announced its Customer Service Centre has been certified as a Centre of Excellence by BenchmarkPortal for the 12th consecutive year. This award recognises the company for achieving world-class grading across BenchmarkPortal’s Performance Matrix...
by stefanie | Jul 29, 2020 | Products and Technology
Canon India announced the launch of its new mobile applications, Canon Care and Mobile CMP, and WhatsApp services. The company said that its new mobile applications endeavour to strengthen Canon’s prowess in delivering end to end customer support, thereby...
by stefanie | Mar 19, 2020 | Around the Industry
The company was recognised in the Customer Service Team of the Year – Recovery Situation category. ECI Software Solutions announced it has been awarded a Gold Stevie Award in the 2020 Stevie Awards for Sales & Customer Service. The company was recognised in...
