by stefanie | Feb 7, 2024 | Around the Industry
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index (CLEI) for the seventeenth consecutive year. Brand Keys, a New York–based client loyalty and...
by stefanie | Jan 4, 2024 | Around the Industry
Recognised for the 15th consecutive year, Canon U.S.A., Inc. announced it has once again received the esteemed certification as a Centre of Excellence for Customer Solutions by BenchmarkPortal. BenchmarkPortal, renowned for its rigorous evaluation criteria, awarded...
by stefanie | May 26, 2023 | Around the Industry
Viking has completed the onshoring of its customer service from South Africa to Leicester, UK, creating 60 jobs in the process. The Leicester-based customer service team will assist Viking’s customers in the UK and Ireland. It will complement the Viking customer...
by stefanie | Apr 5, 2023 | Around the Industry
Static Control has announced the promotion of Renzo Carnero to Vice President of Sales for Latin America and Asia Pacific regions, and Customer Service. With more than 15 years of experience, Carnero started his career with Static Control as a Technical Support...
by stefanie | Feb 17, 2022 | Around the Industry
Ricoh has been successfully recertified to the Customer Service Excellence (CSE) accreditation, a recognition for its continuous improvement and innovation across Customer Service teams. The CSE is assessed by Société Générale de Surveillance (SGS) – the world’s...
