by stefanie | Nov 26, 2024 | Around the Industry
Earlier this month, Novatech announced that Carolina Business Equipment (CBE), which joined the Novatech family in July 2023, will complete the transition to operate fully under the Novatech brand. CBE will officially be marketed as Novatech. While the name change...
by stefanie | Apr 25, 2024 | Around the Industry
Kodak Alaris has been named a winner in the 2024 Excellence in Customer Service Awards presented by Business Intelligence Group. The Excellence in Customer Service Awards celebrate those who are winning by supporting their customers and those who are developing the...
by stefanie | Feb 7, 2024 | Around the Industry
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index (CLEI) for the seventeenth consecutive year. Brand Keys, a New York–based client loyalty and...
by stefanie | Jan 4, 2024 | Around the Industry
Recognised for the 15th consecutive year, Canon U.S.A., Inc. announced it has once again received the esteemed certification as a Centre of Excellence for Customer Solutions by BenchmarkPortal. BenchmarkPortal, renowned for its rigorous evaluation criteria, awarded...
by stefanie | May 26, 2023 | Around the Industry
Viking has completed the onshoring of its customer service from South Africa to Leicester, UK, creating 60 jobs in the process. The Leicester-based customer service team will assist Viking’s customers in the UK and Ireland. It will complement the Viking customer...
