by stefanie | Dec 18, 2024 | Around the Industry
Canon U.S.A., Inc. received BenchmarkPortal’s certification as a Centre of Excellence for Customer Solutions for the 16th consecutive year. BenchmarkPortal, renowned for its rigorous evaluation criteria, again awarded this honour to Canon, citing the company’s...
by stefanie | Dec 5, 2024 | Around the Industry
New Montreal depot to improve repair turnaround times and simplify service process for Canadian customers. Brother International Corporation announced the opening of a new repair depot in Montreal, Quebec, as part of its commitment to enhanced service for Canadian...
by stefanie | Nov 26, 2024 | Around the Industry
Earlier this month, Novatech announced that Carolina Business Equipment (CBE), which joined the Novatech family in July 2023, will complete the transition to operate fully under the Novatech brand. CBE will officially be marketed as Novatech. While the name change...
by stefanie | Apr 25, 2024 | Around the Industry
Kodak Alaris has been named a winner in the 2024 Excellence in Customer Service Awards presented by Business Intelligence Group. The Excellence in Customer Service Awards celebrate those who are winning by supporting their customers and those who are developing the...
by stefanie | Feb 7, 2024 | Around the Industry
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index (CLEI) for the seventeenth consecutive year. Brand Keys, a New York–based client loyalty and...
