by stefanie | May 6, 2025 | Around the Industry
Canon U.S.A., Inc. has been placed among the country’s best customer service providers according to USA Today. The company was listed among the 600 companies recognised for offering the best customer service in America, according to USA TODAY and its research partner...
by stefanie | Apr 30, 2025 | Around the Industry
Awards spotlight customer support and software built by experts for experts, designed to solve real-world challenges. ECI Software Solutions (ECI), a global provider of cloud-based business management software and services, announced recognition across three...
by stefanie | Mar 26, 2025 | Around the Industry
ECI Software Solutions wins one Silver Stevie Award for Sales & Customer Service and two Silver Stevie Awards for its transformative customer service support and front-line technology efforts. ECI Software Solutions announced it has won three Silver Stevie Awards...
by stefanie | Mar 14, 2025 | Around the Industry
HYB announced that it has officially obtained the ISO After-Sales Service Certification, a recognition that the company says underscores its commitment to excellence in customer support, technical service, and overall service efficiency. The ISO After-Sales Service...
by stefanie | Feb 21, 2025 | World Focus
HP forces customers to wait 15 minutes for phone support—a deliberate move to cut costs? Starting 18 February 2025, HP customers in the UK, Ireland, France, Germany, and Italy will face a mandatory 15-minute wait before they can speak to a human when calling HP...