Customer Service
Opinion: HP’s 15-Minute Phone Support Delay
February 21, 2025
HP forces customers to wait 15 minutes for phone support—a deliberate move to cut costs?
Canon U.S.A. earns Centre of Excellence Certification
December 18, 2024
Canon U.S.A., Inc. received BenchmarkPortal’s certification as a Centre of Excellence for Customer Solutions for the 16th consecutive year.