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Customer Experience

Kofax names new Senior Vice President

September 30, 2021

Kofax, a supplier of Intelligent Automation software for digital workflow transformation, announced it has appointed Adam Field as Senior Vice President of Technology Strategy and Experience, effective immediately.

Customer experience technology on the rise

August 9, 2019

Spending on customer experience technologies will reach $641 billion (€572 billion) in 2022, according to the new IDC spending guide. Worldwide spending on customer experience (CX) technologies will total $508 billion (€453 billion) in 2019, an increase of 7.9 percent over 2018, according to the inaugural Worldwide Semi-annual Customer Experience Spending Guide from International Data […]

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