Consumer rights
Half of online resellers mislead buyers
March 11, 2025
An investigation by the Commission and national consumer authorities found that nearly half of second-hand online traders fail to correctly inform consumers of their return rights.
EU modernises consumer protection laws
April 1, 2019
Ambassadors from the European Union’s Member States have approved a deal on a draft directive, amending four existing directives concerning the protection of consumers’ interests. The directive covers a wide range of topics, and amends the Unfair Commercial Practices Directive 2005/29/EC, the Consumer Rights Directive 2011/83/EU, the Unfair Contract Terms Directive 93/13/EEC and the Price […]
