The Recycler
Katun Masthead Nov 2024

Consumer rights

Half of online resellers mislead buyers

March 11, 2025

An investigation by the Commission and national consumer authorities found that nearly half of second-hand online traders fail to correctly inform consumers of their return rights.

EU modernises consumer protection laws

April 1, 2019

Ambassadors from the European Union’s Member States have approved a deal on a draft directive, amending four existing directives concerning the protection of consumers’ interests. The directive covers a wide range of topics, and amends the Unfair Commercial Practices Directive 2005/29/EC, the Consumer Rights Directive 2011/83/EU, the Unfair Contract Terms Directive 93/13/EEC and the Price […]

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