Half of online resellers mislead buyers

Half of online resellers mislead buyers

An investigation by the European Commission and national consumer authorities found that nearly half of second-hand online traders fail to correctly inform consumers of their return rights. The European Commission and national consumer protection authorities of 25...
EU modernises consumer protection laws

EU modernises consumer protection laws

Ambassadors from the European Union’s Member States have approved a deal on a draft directive, amending four existing directives concerning the protection of consumers’ interests. The directive covers a wide range of topics, and amends the Unfair Commercial Practices...