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Complaints

FTC takes action to ensure franchisees’ complaints are heard

July 15, 2024

The Federal Trade Commission (FTC) and its staff took a suite of actions to address growing concern about unfair and deceptive practices by franchisors—to ensure that the franchise business model remains a ladder of opportunity to owning a business for honest small business owners.

Scam sites upset Canon printer owners

May 11, 2022

Complaints were filed with the FTC about users being scammed by fake websites offering printer drivers for their Canon printers.

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