SME concern over printer productivity
August 7, 2018
New research from Oki Data Australia reveals that SME customers are particularly concerned about efficiency and productivity, with nearly three quarters changing their printers in response.
Business IT reports that Oki’s ANZ Marketing Manager, Antinio Leone, said 74 percent of respondents in the survey are investing in printers with efficiency and productivity specifically in mind.
The three most common printing related issues are broken down into three categories – “the ‘care and feeding’ of the hardware, the way that product features can contribute to reducing the number of devices required, and workflow automation.”
Solutions include “high capacity paper trays” and “multiple paper trays,” meaning “less time is wasted opening, riffling, and loading reams of paper into the printer or swapping from one type or size of media to another.”
The Oki survey follows the recently-published results of a similar poll, which gauged that 51% of workers say slow technology could make them reconsider accepting job offers. In this survey of 1,004 workers in the United Kingdom, conducted by ProBand, Old devices, out of date software and slow internet speeds were identified as the biggest issues.
“It’s amazing to see the pivotal role IT equipment is playing in the decision-making process when people are deciding whether or not to accept a job offer,” reflected ProBand’s Marketing Director, Matt Royle. “However, given how heavily reliant on technology we all are, coupled with a need for flexible and mobile working, it’s not entirely surprising. The evidence shows having to cope with outdated or slow running technology, or an unfamiliar operating system, can cause huge issues with regard to employee satisfaction and productivity.”
“Clearly, employers need to carry out regular audits of their IT equipment and – if necessary – update these to ensure new starters are not being presented with old or out of date technologies,” Royle continued. “This is in business leaders’ interests, as poor technology can have a significant impact on workforce productivity levels.”
Categories : Around the Industry
