Ricoh UK announces new CEO

July 4, 2023

Ricoh UK has announced Glenn Griggs as the new Chief Executive Officer.

Prior to his appointment, Griggs held the position of Board Director of Sales, leading a team of over 250 Ricoh sales employees across the UK and playing a pivotal role in steering the business’s transition to a digital services company across multiple divisions and service offerings. Under his leadership, the business received numerous industry awards demonstrating Ricoh’s commitment to customer centricity.

Griggs succeeds Phil Keoghan who was promoted to lead Ricoh Northern Europe in April 2022.

Nicola Downing, CEO, Ricoh Europe, commented on the appointment: “I’d personally like to thank Phil for his committed and successful stewardship as CEO of Ricoh UK and Ireland, and wish him well in his new role within the Northern European region. Glenn has a wealth of experience and brings with him a strong vision and history of driving growth. I look forward to working with Glenn and his team to continue driving our people-first approach across all areas of our business.”

Phil Keoghan commented: “I would like to congratulate Glenn on his appointment. I’m confident that the UK business will continue to thrive under his leadership, delivering innovative solutions and excellent service to our customers. I am looking forward to working with Glenn and the rest of the leadership team across the region to achieve closer cooperation and driving efficiencies through knowledge sharing and creating additional value for our customers across Northern Europe.”

Following the announcement, Glenn said: “Ricoh is a respected digital services company, leading global workspace transformation for our customers, and I’m delighted to be appointed to the role of CEO. We’re in an auspicious moment for Ricoh and I’m confident we have a bright future ahead. In my role, together with my executive team, I will lead wholeheartedly with a people-first strategy. My ambition is for all at Ricoh UK employees to feel empowered, proud, and confident that their contributions are making a difference. I will continue working hard to ensure our organisation reflects society, our customers, and our partners, championing diversity, inclusion, and equity.”

Ricoh Ireland will continue to operate under the leadership of its Managing Director Gary Hopwood, reporting to Phil Keoghan.