The Recycler
  • G&G Masthead August 2024
  • Katun Masthead Nov 2024
  • Biuromax Masthead web banner March 2024
  • Ambiente 2025 Masthead

Ricoh release product safety notice

October 1, 2019

Ricoh Company, Ltd. and its subsidiaries have identified a potential product safety concern with a limited number of production runs of some black and white multifunction printers.

Affected machines are Ricoh IM 350, 350F, IM 430F devices. The safety concern relates to the wiring configuration inside the fusing unit. It is essential that the device is properly grounded. The device should not be used in any other way, failure to do so can in rare cases lead to an electric shock.

A thorough investigation has concluded that less than one percent of the assessed devices are potentially affected. Ricoh will automatically schedule a service visit to proactively replace the fusing unit, with the majority of these to be completed by October 2019.

If you have a device as listed above and have any questions or believe you are yet to be visited by a Ricoh field technician, please contact Terry.Hampton@ricoh.co.uk.

The OEM said in its announcement: “Ricoh would like to thank you for your understanding and convey our sincerest apologies. Our team is working extremely hard to minimise any impact this may have on our valued customers. We remain dedicated to providing our customers the highest quality products and services.”

Categories : Products and Technology

Tags : MFPs Product Safety Notice Ricoh

  • Static Control June 2022 Big & Bold Ad
  • IR Italiana Web ad January 2021
  • Ink Tank No Web advert
  • Apex Web ad Nov 2024
  • Biuromax Nov 2024 Web Ad
  • Cartridge Web Nov Web Banner
  • TN Core Nov Web advert
  • G&G web advert October 2024
  • GM Technology Nov Web Ad
  • Denner Feb 2024 Web Ad
  • HYB Web banner Jan 2024
  • CET Web ad December 2023
  • Zhono Web ad March 2024
  • Mito Web banner June 2024
  • ITP Web ad January 2021
  • denner UK Web Banner Jul 2024
  • PCL Nov Web advert
  • Denner Feb 2024 Web Ad
  • Zhono Web ad March 2024
  • PCL Nov Web advert
  • CET Web ad December 2023
  • ITP Web ad January 2021
  • Mito Web banner June 2024
  • HYB Web banner Jan 2024
  • denner UK Web Banner Jul 2024
  • Zhono Web ad March 2024
  • denner UK Web Banner Jul 2024
  • CET Web ad December 2023
  • Denner Feb 2024 Web Ad
  • ITP Web ad January 2021
  • PCL Nov Web advert
  • Mito Web banner June 2024
  • HYB Web banner Jan 2024

The Recycler, Wittas House, Two Rivers, Station Lane, Witney, OX28 4BH, United Kingdom | Tel: +44 (0) 1993 899800 | Fax : +44 (0) 1993 226899
©2006-2023 The Recycler - Terms & Conditions - Privacy Policy including cookie use

Web design Dorset | Websites by Mark