Ricoh announced it has been positioned in the Leaders Category of the IDC MarketScape: Worldwide Cloud Managed Print and Document Services Hardcopy 2024 Vendor Assessment.
IDC evaluated vendors who had services and solutions, including cloud-based managed print and document services, contractual print service models that target both enterprise and SMB, and delivery models including capabilities and strategies deployed by hardcopy vendors in support of direct engagements and channel-delivered print services programmes.
The IDC MarketScape noted, “Ricoh continues to show leadership in driving workplace innovation across all areas of the print and document ecosystem” and “Ricoh is working across multiple office ecosystems to help customers drive digital transformation by simplifying content-driven processes through the automation of tasks” as being key differentiators contributing to the company’s position as a Leader. Additionally, the IDC MarketScape noted that “Ricoh should be considered by customers looking for globalised service delivery and consistent service quality across various geographies.”
“Ricoh’s position as a Leader in the IDC MarketScape for Cloud Managed Print and Document Services Hardcopy highlights the company’s ability to generate meaningful and innovative workplace services that continue to push the boundaries of what a print and document ecosystem can be,” said Robert Palmer, Research Vice President: Imaging, Printing, and Document Solutions, IDC. “Their strategic approach and comprehensive solutions enable businesses to streamline processes and easily adapt to the ever-evolving needs of modern workplaces.”
“We believe being recognised as a Leader in Cloud Managed Print and Document Services Hardcopy underscores our commitment to delivering best-in-class workplace services and solutions that empower businesses to optimise workflows and achieve their digital transformation goals for our customers,” said Takahiro Irisa, Senior Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh Company, Ltd. “We believe this recognition from the IDC MarketScape validates our dedication to innovation, customer-centricity, and driving measurable results for our customers.”
