Ricoh and Cybozu partner in the Digital Services business
April 27, 2022
Ricoh and Cybozu will jointly develop a Ricoh-branded version of kintone.
Ricoh will begin offering it in the Japanese domestic market from October 2022, ahead of its global launch.
Ricoh Company, Ltd. announced a Digital Services business alliance with Cybozu, Inc., the provider of the “kintone” cloud services teamwork platform, to accelerate digital transformation (DX) by being close to companies and organisations in Japan and overseas.
Ricoh Japan, the domestic sales subsidiary of the Ricoh Group with nationwide sales and support branches in all prefectures of Japan, will deploy the Ricoh-branded version of kintone in Japan, by taking full advantage of the strength of its solid customer base and its capabilities of community-based services and support to a wide range of workers, including small and midsized businesses.
Furthermore, Ricoh said it plans to leverage its global customer base and support capabilities to expand the Ricoh-branded version of kintone to North America by the end of 2022, followed by Europe. While effectively utilising the sales channels that Ricoh has developed over many years, Ricoh aims to introduce “kintone” and its benefits to global markets and create a business worth ¥10 billion ($78 million/ €74 million) by FY2025.
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