Quocirca names Ricoh a leader in MPS Market Landscape
October 22, 2024
Ricoh announced it has been named a market leader in The Managed Print Services Market Landscape, 2024 vendor report by worldwide analyst and research firm Quocirca.
Based on a study performed in July 2024 across 500 organisations with over 250 employees using Managed Print Services (MPS) in the US, UK, France, and Germany, the report highlights the importance of MPS as a key enabler for driving efficiency, improving security, lowering environmental impact, and enhancing workflow automation in hybrid work environments where there is a growing need for MPS suppliers to deliver effective workplace technology.
According to Quocirca, respondents indicated IT expertise (42%) as the top priority when selecting an MPS provider, along with cybersecurity, artificial intelligence (AI), and cloud computing as the top technology investments in the coming year.
Quocirca recognised Ricoh as a market leader for its comprehensive hardware portfolio that helps businesses build sustainable and secure print infrastructures complemented by its mature range of workplace experience services, embracing a hybrid approach that leverages IoT platforms such as AWS IoT, its robust security framework across the entire office technology environment, and its comprehensive cloud strategy.
The report cited several Ricoh offerings supporting these areas, including Ricoh’s remote monitoring and asset management platform IoT Command Centre that delivers real-time issue detection, resolution, and insights, and Ricoh CloudStream that streamlines and manages print infrastructures in the cloud.
“As office environments continue to evolve, so do the expectations for Managed Print Services,” said Scott Dabice, Vice President, Commercial Strategy and Operations, Ricoh North America. “Businesses today are prioritizing access to seamless printing capabilities, proactive issue remediation, and easy-to-use tools and technologies for efficient infrastructure management. Our ongoing investments are actively meeting these changing needs and delivering greater value to our customers, further solidifying our commitment and leadership in MPS.”
Categories : Around the Industry
Tags : Leader Market Landscape MPS Quocirca Ricoh
