Print Tracker introduces Remote Technician Feature
October 25, 2021
In a bid to eliminate service calls, Print Tracker has introduced a new Remote Technician feature.
Print Tracker announced the arrival of Remote Technician, a new feature that allows Print Tracker customers to access the embedded web page of any device remotely.
Print Tracker said: “When it comes to the MPS industry, Remote Technician is a game changer.”
Not only can the webpage be accessed, but it can also be interacted with. Wherever users can access an internet browser, you can modify device settings, verify supply levels, check page counts, and even upgrade the firmware.
Instead of having to send out a technician to every service call, now users can check on the status of the machine from the office. If a service visit is needed, Remote Technician allows technicians to pre-diagnose device problems from the office, making their visit as efficient and productive as possible.
Access to these tools is available on ALL devices, regardless of make or model.
To view a quick 30 second demo on how Remote Technician works, visit www.printtrackerpro.com/remote-technician/.
Categories : Products and Technology
Tags : MPS Print Tracker Remote Technician Feature Service Calls
