We want to alert our readers and customers about a recent phishing attempt using our brand name to deceive businesses.
The fraudulent email, which falsely claims to be from “The Recycler,” was sent from the address info@citrasat.co.id with the subject line “Re: Due Date Notice.” This email is not from us and should be ignored and blocked as spam.
Screenshot of the email sent out
Details of the Phishing Email:
Sender: The Recycler info@citrasat.co.id
Subject: Re: Due Date Notice
Date Sent: Tuesday, October 8, 2024
Content: The email asks recipients to verify any outstanding payments and avoid sending money to previous bank accounts. It falsely claims that new bank details will be provided due to “new developments” in the company.
The email is an attempt to trick recipients into providing payment information or transferring money to fraudulent accounts. We urge our customers not to respond to this email and to be vigilant against similar scams.
What You Should Do:
Do Not Respond: Do not reply to the email or provide any payment information.
Block and Mark as Spam: Immediately mark the email as spam and block the sender’s address.
Report the Email: If you’re unsure about the legitimacy of any communications, report the email to your IT department or contact us directly via our official channels.
We are working to address this situation and want to assure you that we take your security seriously. If you receive any suspicious communication, please contact us for verification.
Stay safe and vigilant against phishing scams!
For further information, contact our customer service team at [official contact info].
Best regards,
The Recycler Team
