LD Products achieves record return rate
July 9, 2018
LD Products Channel Partner Division has reported that its GOLD Line of commercial grade laser printer cartridges have achieved what is believed to be the industry’s lowest ever return rate of only 0.1 percent on all shipments for the first half of 2018.
With engineering and quality control processes managed in Phoenix, Arizona and distribution throughout the United States, the GOLD Line provides imaging dealers and managed print providers with what the company describes as “a field-proven alternative to leading remanufactured cartridges – for up to 20 percent less.”
“Typical return rates for leading remanufactured cartridges tend to run in the 1-2 percent range so we’re proving that the performance and profitability of our GOLD Line is second to none,” stated Christian Pepper, president of LD Channel Partner Division. “The statistic we are most proud of is that in the first six months of the year, we have not had a single colour cartridge return or defect. Many dealers have reported poor remanufactured colour quality as of late, as remanufacturers try to cut costs and they inevitably sacrifice quality. We would like to invite dealers to try our colour skus free of charge and put our quality claims to the test in their end user fleets.”
Launched in January 2018, after a year of product and field testing, the LD GOLD Line now features over 200 skus to support printer models from HP, Lexmark, Xerox, Dell, Brother and Samsung, which make up 80 percent of most managed print fleets.
Unlike remanufactured cartridges, which LD Products say “need to be cracked in half during production, sometimes causing leaking, performance issues and returns”, the company states that its LD GOLD Line utilises a New Build methodology featuring a brand-new shell with top quality components inside.
In contrast to many new build cartridges, key supply chain quality management processes are performed, LD Products explains, “to ensure dealers receive the quality, performance and price needed to protect accounts and win new customers.”
Categories : World Focus
Tags : Cartridges Channel Partners Dealers LD Products Return Rate USA
