Kyocera forecasts the future
November 6, 2018
The OEM has been making some predictions for what 2019 may have in store for the print and IT sectors.
Cameron Smith, head of sales – ICT and content services, KYOCERA Document Solutions UK says, “For me, the future of the IT industry is all about the consolidation of suppliers. Increasingly businesses are going through transformation and are driving towards greater efficiencies and effectiveness in their business.
“One area of focus for 2019 will be the ratification of where they do business. They are going to be moving away from the traditional multi-supply channels and instead will look to a small number of key business partners to work closely with them and provide true value to the business.
“Suppliers who only supply one service or product will need to diversify or become very specialist. If they do neither then they are in for very hard future.”
Michele Mabilia, head of product marketing, KYOCERA Document Solutions UK prophesies, “In 2019, expect to see further consolidation in both the print and IT channel with a significant increase in both acquisitions and partnerships. With print technology becoming mature, it leaves little room for technology-based differentiation. As a result, the companies that will thrive next year are very aware that the core value is in their existing customer base and ability to identify critical customer pain points.
“In fact more than ever before the focus will shift in 2019 to maximising customer lifetime value; as a company, we are leading the way in diversifying our portfolio in order to provide partners and customers with a comprehensive solution. Our aim is to offer channel partners the opportunity to enter new profitable routes to market in growing fields with high margin potential such as ICT, managed services and content services.
“With increased competition and margin pressure, companies will be under pressure to minimise costs and maximise profitability. Mobility, BYOD and ‘office of the future’ concepts will become more relevant than ever, creating opportunities for companies who are capable of combining on premise solutions with cloud, virtualisation and remote working.
“Security will continue to be a hot topic in 2019, with firms still finding their feet after the introduction of the new GDPR regulation. Protecting the confidentiality, integrity and availability of information whilst reducing the risk of unauthorised information disclosure, modification, and destruction has become a key focus for organisations. Which is why we have recently built a new team to provide content services (formerly known as Enterprise Content Management – ECM), who combine the above with document digitalisation aimed at improving and automating key business processes, increasing control and visibility, as well as improving security and compliance.”
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Tags : 2019 Kyocera Predictions UK
