efex announces expansion with Wyscom acquisition

October 1, 2024

The company announced the acquisition of Wyscom, a Canberra-based managed services firm.

This marks efex’s first acquisition in the ACT and first international acquisition with Wyscom’s operations in New Zealand. This strategic acquisition significantly expands efex’s footprint in Australia, particularly in the government and public sectors, while also deepening its capabilities in cyber security with Wyscom’s strong expertise. The acquisition aligns with efex’s strategy to target key verticals of Professional Services, Education, Healthcare, and Mining & Remote Services, providing a comprehensive set of managed services to midmarket businesses.

Wyscom, with 25 employees and almost 150 clients across Canberra, Queensland, Victoria, and New Zealand, brings expertise in providing IT solutions to government agencies, education institutions, and professional services SMBs supporting the public sector.

The acquisition will strengthen efex’s ability to provide on-the-ground support to its existing clients in Canberra and enhance its capabilities in cyber security.

Lisa Johnston, one of Wyscom’s founders, commented on the acquisition: “Joining forces with efex is an exciting opportunity for Wyscom. With efex’s national reach & depth of expertise, as well as its commitment to leveraging cutting-edge technologies such as AI and being the first MSP in Australia to utilise Salesforce’s service & data cloud, our clients will benefit from enhanced solutions and support. We look forward to working together to expand our impact.”

This acquisition is part of a broader expansion plan that has seen efex complete twelve acquisitions over the last decade, further strengthening its position as one of the largest mid-market providers of managed IT services in Australia with a workforce of more than 300 people, serving over 7000 clients.

Nick Sheehan, CEO of efex, said, “The acquisition of Wyscom is a critical step in our expansion strategy. It enhances our capabilities in key verticals and geographies, allowing us to tap into the Canberra market—a crucial hub for government and education services. Moreover, this move deepens our expertise in cyber security and aligns with our ongoing strategy of reaching 50 locations over the next two years, with further acquisitions in Perth and Sydney planned before Christmas. Sheehan concluded, “We’re thrilled to welcome the Wyscom team to efex and look forward to working together to bring even greater value to our clients. Our growth strategy remains focused on targeted acquisitions that expand our footprint and strengthen our service offerings across key industries.”

Wyscom will continue to operate under its brand in Canberra, with Lisa and Hayden Johnston remaining in a leadership role.