ECI unlocks new revenue streams for office technology dealers
September 20, 2024
ECI Software Solutions announced a new integration of its EvolutionX, its B2B e-commerce platform, with e-automate, its cloud-based business management ERP software.
This integration provides office technology dealers with a fully customisable ecommerce platform featuring real-time data to improve the online shopping experience for their customers.
“In today’s business landscape, it’s critical to address the modern customer’s unique shopping and buying process needs, yet traditional office technology websites often fall short in integrating existing ERPs,” said Laryssa Alexander, President, Field Service Division at ECI Software Solutions. “This new integration between our EvolutionX ecommerce solution and e-automate ERP platform creates a simple and impactful way for office technology dealers to pull live inventory, pricing and contract information in one place. It helps dealers stay competitive and attract new business by providing a convenient, modern online ordering experience with accurate, reliable data from e-automate.”
EvolutionX provides office equipment dealers with content, B2B-focused commerce, ERP connectivity and access to an app store with popular software solutions like Hubspot, Intercom, Avalara and many others.
Designed specifically to meet industry-specific needs of office technology providers, e-automate is a complete business management system that helps streamline critical business processes and create real-time visibility across sales, service, contracts, inventory, purchasing, accounting, reporting and customer self-service. Together, EvolutionX and e-automate strengthen dealer workflows and provide customers with a single, self-service platform.
“We chose EvolutionX as our go-forward e-commerce solution as we recognised the need to streamline our operations,” said a representative from J.E. Bergasse, an office supply and technology dealer currently using ECI’s e-automate ERP. “EvolutionX offered us the option of easy integration with our internal system, e-automate, which allows us to simplify our order processes and enhance efficiency. The platform’s user-friendly interface also contributed to our decision, as we wanted to improve the storefront navigation for our customers while gaining better control over our inventory management.’’
Visit the EvolutionX and e-automate ERP integration page to learn more.
Categories : Products and Technology
Tags : E-Automate ECI Software Solutions ERP EvolutionX Software
