CIG unveils Clover Services Group
May 22, 2018
Clover Technologies Group has announced the launch of its newest division, Clover Services Group.
This new division offers a suite of business services designed to “engage and attract prospects, provide top-notch support for their dealers, and drive forward the profitability of their businesses.”
“We are really excited about the partnerships we are going to build with our dealers by providing them with all of the innovative services they need under one company to help grow their business and increase their profitability,” said Luke Goldberg EVP Global Sales & Marketing. “This group is the culmination of years of creating the most comprehensive suite of dealer empowerment services the market has ever seen. We have combined the power of Amplify, Axess and TechLink under one group to drive a completely focused effort to hone in on dealer pain points and growth opportunities all aimed at creating explosive sales, MPS, service and marketing opportunities for our reseller partners.”
According to the US-based company, an estimated 35 percent of a business’s marketing budget is geared toward digital marketing. This means a more competitive marketing in the digital space as businesses know it is one of the most effective ways to reach customers. With increased competition means a greater need for content to answer key questions customers may have, provide them with educational content they are seeking, and entice them to return. Amplify Digital Marketing provides dealers customised web content, design, and strategy to fit their vertical markets they are targeting and draw in prospects with unique content and design to help their company stand out.
Also offered under Clover Services Group is Axess Professional Services. Axess provides dealers with the tools to sell, implement and manage a successful MPS program with their customers. Axess includes a suite of services that will help them better manage their customers’ print needs and generate more revenue for their dealership, providing everything from training, monitoring, and management of MPS to their customer base.
The final service in the Clover Group Services Portfolio is a range of products created to handle the tech support needs that dealers may have. Tech-related problems in a company account for a significant amount of downtime with issues ranging from jammed paper to system errors, creating a need for dealers to be able to provide efficient technical and customer support. The TechLink 2.0 program can help dealers with any support needs. TechLink offers training for dealer’s support staff, a branded customer support desk for business who want to outsource their support services and a nationwide tech support dispatch service that will allow dealers to sell and lease to customers all over the country and still be able to provide necessary support, according to CIG.
Categories : Around the Industry
Tags : CIG Clover Services Group Marketing MPS Reseller Partners Tech Support USA
