The Recycler
  • Ambiente 2025 Masthead
  • G&G Masthead August 2024
  • Biuromax Masthead web banner March 2024
  • Katun Masthead Nov 2024

Another HP firmware upgrade impacts aftermarket

June 27, 2018

 

A recent firmware upgrade has been released for the HP M602 family of printers and the HP M4555 family of all-in-one printers. The cartridge that is affected is the HP90X.

New printers are being shipped with this latest firmware incorporated and The Recycler understands that other printer models may be affected and a blanket firmware upgrade is likely to happen soon.

The firmware changes could lock out aftermarket consumables produced before June 2018. The Recycler understands that upgraded replacement chips will be available through normal channels from August.

David Connett, President of Etira, said “This is another example of OEMs using firmware changes to lock out and negatively impact on consumers of reused cartridges that deliver real financial and environmental savings. I urge Etira members to inform customers of this unilateral action and use their stocks of affected cartridges as soon as possible.”

This is far from the first time that the OEM has hit the headlines for its controversial firmware updates. In May 2018, the company’s Australian subsidiary became embroiled in scandal and had to offer compensation to customers after selling 220,000 printers which had been designed to block third-party cartridges.  

HP has also been taken to court in America over its firmware updates, with legal proceedings being initiated by Girard Gibbs LLP, who alleged that HP had “intentionally sabotaged customer printers” and sought restitution and an injunction.

Categories : Around the Industry

Tags : Firmware Upgrade HP Lock Out

  • Cartridge Web Nov Web Banner
  • TN Core Nov Web advert
  • Static Control June 2022 Big & Bold Ad
  • Apex Web ad Nov 2024
  • Biuromax Nov 2024 Web Ad
  • IR Italiana Web ad January 2021
  • Ink Tank No Web advert
  • GM Technology Nov Web Ad
  • G&G web advert October 2024
  • PCL Nov Web advert
  • denner UK Web Banner Jul 2024
  • Zhono Web ad March 2024
  • Mito Web banner June 2024
  • Denner Feb 2024 Web Ad
  • ITP Web ad January 2021
  • HYB Web banner Jan 2024
  • CET Web ad December 2023
  • HYB Web banner Jan 2024
  • CET Web ad December 2023
  • Zhono Web ad March 2024
  • denner UK Web Banner Jul 2024
  • Mito Web banner June 2024
  • Denner Feb 2024 Web Ad
  • PCL Nov Web advert
  • ITP Web ad January 2021
  • CET Web ad December 2023
  • denner UK Web Banner Jul 2024
  • PCL Nov Web advert
  • ITP Web ad January 2021
  • Zhono Web ad March 2024
  • Denner Feb 2024 Web Ad
  • Mito Web banner June 2024
  • HYB Web banner Jan 2024

The Recycler, Wittas House, Two Rivers, Station Lane, Witney, OX28 4BH, United Kingdom | Tel: +44 (0) 1993 899800 | Fax : +44 (0) 1993 226899
©2006-2023 The Recycler - Terms & Conditions - Privacy Policy including cookie use

Web design Dorset | Websites by Mark