Ricoh Sverige AB has extended its service and installations partnership with Reachtech for another three years, in a deal valued at around SEK 50 million ($4.6 million/ €4.2 million).
Ricoh Sweden, one of the country’s largest suppliers of office and production print, has worked with Reachtech since 2018. The renewed agreement covers service and installation support across Sweden.
Søren Krogh-Nielsen, CEO of Ricoh Sweden, said: “We are very pleased to extend the collaboration with Reachtech. It is a partner that shares our values of quality and customer focus, and helps us to deliver a high level of service to our customers throughout Sweden.”
Daniel Scandurra, CEO of Reachtech, added, “The machines are getting better and better, and the technology is developing rapidly. The way of delivering professional service is changing, so it is important to be responsive and flexible. We have listened to each other and adapted the structure of the collaboration to meet today’s needs and ensure continued high customer satisfaction.”
The deal underlines the importance of strong local service partnerships in the Nordic print market, where OEMs and independent service providers are working closely to ensure coverage, reliability and customer focus.
